HELP CENTRE

If you require cello on your greeting cards please add our cello option to your cart. You can do this by selecting the option at the top of your basket before checkout.

If you require any other special labelling, packing or delivery requirements, please contact us here wholesale@ohhdeer.com. We will be happy to advise and assist.

We offer worldwide shipping! 

United Kingdom 

Free Shipping minimum: £150 

For orders under £150 we have two shipping charges. 

Orders under 2kg - £4.50

Orders over 2kg - £7.50

United States 

Free Shipping minimum: $400

For orders under $400 shipping is calculated by weight at checkout. 

France , Germany and Ireland

Free Shipping Minimum: €300

For orders under €300 shipping is calculated by weight at checkout. 

All other markets 

Shipping is calculated by weight at checkout.

We do not offer sale or return unless this has been agreed in writing with a member of the sales team.

Please report any discrepancies or damaged-in-transit goods within 14 days of receiving your order to wholesale@ohhdeer.com.

Ordering with us has been simplified to put you in control of your order. All orders are now processed through this site; however, you will be appointed a dedicated Account Manager who will be able to assist you with any ordering issues or queries.

Once received, our warehouse will process your order and typically dispatch it within 3-5 working days. Please note, at peak seasonal times this lead time may vary.

We understand that occasionally you may wish to add or change your order after it has been placed and, where possible, we will try to accommodate this. If you use a freight forwarder or require us to confirm weights and dimensions for your order to obtain a shipping quote, we state that changes can only be made to the order up to 24 hours after its placing; our warehouse cannot facilitate the changes after the order is packed.

If you like to pay for your orders in advance you can easily do this via our checkout which will give you the option to pay for your order at this stage. 

We accept payment from all major credit and debit cards, PayPal, Stripe, and Apple Pay.

All new customers based in the United Kingdom will automatically be placed onto credit terms with us ranging from 14-net to 30-net. To pay with credit terms please select credit terms or BACS at checkout. 

Customers can apply for 30-day credit terms by contacting our sales team via wholesale@ohhdeer.com

If you’re a business interested in becoming a stockist of our products, you can apply for a trade account by clicking here. We accept applications from both brick and mortar businesses and E-commerce sites.

Businesses planning to sell online should only sell via their website.

If you’re planning to sell online then please only sell via your own website. Our products should not be sold on other sites such as Amazon, eBay or Etsy without strict permission from Ohh Deer. If permission is granted for your to sell on these sites then set rules will be put in place and must be agreed to. 

We would only offer exclusivity in exceptional circumstances.

However, when approving accounts, we take into consideration the location of existing stockists and reserve the right to exclude the ranges they carry from new stockists to prevent customer conflict.

Whilst the majority of our items are in stock, some of our bestsellers may go out of stock. For these items, we allow our customers to continue to order them, and they will be sent once we have received new stock. 

We also offer the chance for customers to pre-order new items before they have arrived. 

For orders with a mix of in stock and out of stock items, we provide customers two choices. Either you can wait until all of your items are in stock before they are sent, or you can have your items sent separately, as and when they arrive in stock. This selection will be provided to you in the checkout. 

Each product will contain a full description of the country of origin, size and composite materials.

All our cards are printed on FSC approved card and both our envelopes and gift wrap are 100% recyclable. Please see our environmental pledge for more information.

You can view digital copies of our catalogues by clicking HERE. If you have any questions about our products, just drop us a line at wholesale@ohhdeer.com.

If you require cello on your greeting cards please add our cello option to your cart. You can do this by selecting the option at the top of your basket before checkout.

If you require any other special labelling, packing or delivery requirements, please contact us here wholesale@ohhdeer.com. We will be happy to advise and assist.

Ordering with us has been simplified to put you in control of your order. All orders are now processed through this site; however, you will be appointed a dedicated Account Manager who will be able to assist you with any ordering issues or queries.

Once received, our warehouse will process your order and typically dispatch it within 3-5 working days. Please note, at peak seasonal times this lead time may vary.

We understand that occasionally you may wish to add or change your order after it has been placed and, where possible, we will try to accommodate this. If you use a freight forwarder or require us to confirm weights and dimensions for your order to obtain a shipping quote, we state that changes can only be made to the order up to 24 hours after its placing; our warehouse cannot facilitate the changes after the order is packed.

If you like to pay for your orders in advance you can easily do this via our checkout which will give you the option to pay for your order at this stage. 

We accept payment from all major credit and debit cards, PayPal, Stripe, and Apple Pay.

All new customers based in the United Kingdom will automatically be placed onto credit terms with us ranging from 14-net to 30-net. To pay with credit terms please select credit terms or BACS at checkout. 

Customers can apply for 30-day credit terms by contacting our sales team via wholesale@ohhdeer.com

You can view digital copies of our catalogues by clicking HERE. If you have any questions about our products, just drop us a line at wholesale@ohhdeer.com.

If you’re a business interested in becoming a stockist of our products, you can apply for a trade account by clicking here. We accept applications from both brick and mortar businesses and E-commerce sites.

Businesses planning to sell online should only sell via their website.

If you’re planning to sell online then please only sell via your own website. Our products should not be sold on other sites such as Amazon, eBay or Etsy without strict permission from Ohh Deer. If permission is granted for your to sell on these sites then set rules will be put in place and must be agreed to. 

We would only offer exclusivity in exceptional circumstances.

However, when approving accounts, we take into consideration the location of existing stockists and reserve the right to exclude the ranges they carry from new stockists to prevent customer conflict.

Whilst the majority of our items are in stock, some of our bestsellers may go out of stock. For these items, we allow our customers to continue to order them, and they will be sent once we have received new stock. 

We also offer the chance for customers to pre-order new items before they have arrived. 

For orders with a mix of in stock and out of stock items, we provide customers two choices. Either you can wait until all of your items are in stock before they are sent, or you can have your items sent separately, as and when they arrive in stock. This selection will be provided to you in the checkout. 

We offer worldwide shipping! 

United Kingdom 

Free Shipping minimum: £150 

For orders under £150 we have two shipping charges. 

Orders under 2kg - £4.50

Orders over 2kg - £7.50

United States 

Free Shipping minimum: $400

For orders under $400 shipping is calculated by weight at checkout. 

France , Germany and Ireland

Free Shipping Minimum: €300

For orders under €300 shipping is calculated by weight at checkout. 

All other markets 

Shipping is calculated by weight at checkout.

Each product will contain a full description of the country of origin, size and composite materials.

All our cards are printed on FSC approved card and both our envelopes and gift wrap are 100% recyclable. Please see our environmental pledge for more information.

We do not offer sale or return unless this has been agreed in writing with a member of the sales team.

Please report any discrepancies or damaged-in-transit goods within 14 days of receiving your order to wholesale@ohhdeer.com.